1). Tech Support: “I need you to right-click on the Open Desktop.“
Customer “Ok.“
Tech Support: “Did you get a pop-up menu?“
Customer: “No.“
Tech Support: “Ok. Right click again. Do you see a pop-up menu?“
Customer “No.“
Tech Support:: “Ok, sir. Can you tell me what you have done up until this point?“
Customer: “Sure, you told me to write ‘click‘ and I wrote ‘click‘.“
--------------------------------------------------
2) Customer: “I received the software update you sent, but I am still getting the same error message.“
Tech Support:: “Did you install the update?“
Customer: “No. Oh, am I supposed to install it to get it to work?“
--------------------------------------------------
3).Customer:: “I‘m having trouble installing Microsoft Word.“
Tech Support:: “Tell me what you‘ve done.“
Customer: “I typed ‘A:SETUP‘.“
Tech Support:: “Ma‘am, remove the disk and tell me what it says.“
Customer:: “It says ‘[PC manufacturer] Restore and Recovery disk‘.“
Tech Support:: “Insert the MS Word setup disk.“
Customer:: “What?“
Tech Support: “Did you buy MS word?“
Customer: “No...“
--------------------------------------------------
4).Customer:: “Do I need a computer to use your software?“
Tech Support:: ?!%#$
--------------------------------------------------
5).Tech Support:: “Ok, in the bottom left hand side of the screen, canyou see the ‘OK‘ button displayed?“
Customer: “Wow. How can you see my screen from there?“
--------------------------------------------------
6) Tech Support:: “What type of computer do you have?“
Customer:: “A white one.“
--------------------------------------------------
7). Tech Support:: “Type ‘A:‘ at the prompt.“
Customer:: “How do you spell that?“
--------------------------------------------------
8). Tech Support: “What‘s on your screen right now?“
Customer: “A stuffed animal that my boyfriend got me at the grocery store.“
--------------------------------------------------
9). Tech Support:: “What operating system are you running?“
Customer: “Pentium.“
--------------------------------------------------
10). Customer: “My computer‘s telling me I performed an illegal abortion.“
--------------------------------------------------
11).Customer: “I have Microsoft Exploder.“
--------------------------------------------------
12).Customer: “How do I print my voicemail?“
--------------------------------------------------
13). Customer: “You‘ve got to fix my computer. I urgently need to print document, but the computer won‘t boot properly.“
Tech Support: “What does it say?“
Customer: “Something about an error and non-system disk.“
Tech Support: “Look at your machine. Is there a floppy inside?“
Customer: “No, but there‘s a sticker saying there‘s an Intel inside.“
--------------------------------------------------
14). Tech Support: “Just call us back if there‘s a problem. We‘re open 24 hours.“
Customer: “Is that Eastern time?“
--------------------------------------------------
15). Tech Support:: “What does the screen say now?“
Customer: “It says, ‘Hit ENTER when ready‘.“
Tech Support:: “Well?“
Customer: “How do I know when it‘s ready?“
Tuesday, 5 August 2008
Software Support Call Center
Posted by Alpesh at 21:52 0 comments
Tuesday, 17 June 2008
Back in Action
Hey Hi, I've not posted for a long time. But since last few weeks I've been having this weird feeling to start blogging again. So took 3 hours and just did some renovation work. Hoping to start writing again soon.
That's it for now then.
God Bless.
Labels: Announcement
Posted by Alpesh at 02:11 0 comments
Sunday, 10 June 2007
Why does this happen
My heart gets so tired
From having to let go
I wonder why I ever tried
But I already know.
If you find joy in something
You want to bring it along
But eventually you have to let it go
And it can feel so wrong.
You keep trying to find that joy
So you have something to call yours
But along the way
You have to open and close many heavy doors.
It can weigh you down
Always letting go
When at the end of the day
You have nothing to show.
And still we keep trying
Digging for gold in the dirt
We keep searching
Even if all we find is hurt.
Sometimes you just have to let it go
Even if it’s something we love
Sometimes we just need to accept
From having to let go
I wonder why I ever tried
But I already know.
If you find joy in something
You want to bring it along
But eventually you have to let it go
And it can feel so wrong.
You keep trying to find that joy
So you have something to call yours
But along the way
You have to open and close many heavy doors.
It can weigh you down
Always letting go
When at the end of the day
You have nothing to show.
And still we keep trying
Digging for gold in the dirt
We keep searching
Even if all we find is hurt.
Sometimes you just have to let it go
Even if it’s something we love
Sometimes we just need to accept
Because for everything, there will be an end of.
Labels: Darkness, Sadness, When Love Fails
Posted by Austin D at 10:04 0 comments
Subscribe to:
Comments (Atom)